Google Workspace

Reset your forgotten Google Workspace password using Fortified ID Password Reset.

Overview

This use case describes how to configure password reset for accounts managed in Google Workspace. It covers self-service password reset scenarios. We also talk about delegated password reset scenarios, where an authorized administrator can reset another user’s password. A typical example is a teacher resetting a forgotten password for a student.

Prerequisites

  • Fortified ID Password Reset is installed and configured as a SAML Service Provider (SP) against an SAML Identity Provider (IdP), for example Fortified ID Access.

  • Configuration of the SAML IdP is outside the scope of this use case and is therefore not covered.

This use case provides an example configuration for resetting an Google Workspace password after successful user authentication. The pre-configured SAML IdP must support an authentication method that does not rely on an Google Workspace password, such as Swedish BankID, Freja, or username combined with a one-time password (OTP).

Configuration

Overview of the steps in this use case

  1. Configure your Google Workspace to support Password Reset

  2. Configure Fortified ID Password Reset

    1. Add keystore to use when connecting to Entra

    2. Add the Entra module

    3. Update the Password Self Reset pipe

  3. Test to reset a Entra account password

1. Configure your Google Workspace to support Password Reset

Setup the Google Workspace configuration using this guide.arrow-up-right This document describes how to setup the Google Directory User API to allow Fortified ID products to perform CRUD operations. It also describes how to fetch custom attribute for mappings.

2. Configure Fortified ID Password Reset

2.1 Add the Google *.p12 (created in Google)

  1. Login to Management Center for Password Reset

  2. Click Configuration tab

  3. Expand Modules and click + to add new module

  4. Click add ...

    1. ..

  5. Click Update and Deploy

2.2 Update the Password Self Reset pipe

  1. Login to Management Center for Password Reset

  2. Click Configuration tab

  3. Expand Password Reset

  4. Expand Pipes

  5. Click self_reset

  6. Click JSON for JSON Edit

  7. Copy data below and overwrite all existing data

  8. Click Update and Deploy

3. Test to reset a Google account password

Login to Fortified ID Password Reset

  1. Password Reset will redirect you to your SAML IdP

    1. This use case expect that you have some authentication method that is not using the password you are trying to reset. Configuration of the SAML IdP is not explained here. But for testing purposes, if your using Fortified ID Access is to prep a StaticSAML credential validator with an Entra account data you like to reset.

  2. When logged in to Fortified ID Password Reset add a new password and click Reset

  3. If the password did not reset

    1. Verify the server.log file. The pipe configuration for this use case dumps a lot of data that can be of interest.

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