> For the complete documentation index, see [llms.txt](https://docs.fortifiedid.se/control/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.fortifiedid.se/control/overview.md).

# Overview

Fortified ID Control helps organizations **digitalize business processes** that would otherwise be handled manually. Instead of relying on emails, spreadsheets, separate admin tools, and repeated support tasks, organizations can build controlled flows for requests, approvals, automation, and follow-up actions in one place.

This makes it possible to **replace manual routines** with structured and traceable processes, **improve efficiency** for both IT and business users, and **reduce operational cost** over time. It can also **improve security** by reducing the human factor in sensitive tasks and by introducing controlled **request-and-approve flows** before access is granted or changes are applied.

Control is used to build and operate digital process flows, self-service experiences, and automation across connected systems. For practical examples of what the product is capable of, see [Common Use Cases](/control/common-use-cases.md).

## Why Fortified ID Control?

* Digitalizes business processes that are otherwise handled manually
* Replaces manual routines with structured and repeatable workflows
* Improves efficiency for both business users and IT
* Lowers cost by reducing administrative overhead and support effort
* Improves security through controlled workflows, approvals, and reduced human error

## Key components in Control

* [Pipes](/control/key-components/pipes.md) for workflow logic, automation, and integrations
* [Forms](/control/key-components/forms.md) for interactive flows, steps, and controls
* [API](/control/key-components/api.md) for exposing controlled endpoints to other systems
* [Schedules](/control/key-components/schedules.md) for recurring background jobs

## Where to go next

* [Getting Started](/control/get-started.md) for the first steps after choosing Control
* [Common Use Cases](/control/common-use-cases.md) for business-oriented and hands-on examples
* [Key components](/control/key-components.md) for the main building blocks
* [Management Center](/control/management-ui.md) for product-level management and Control-specific configuration
* [Configuration reference](/control/configuration-reference.md) for runtime module details