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2.2 OTP Enrollment
2.2 OTP Enrollment
  • Overview
    • Overview of Enrollment
    • Get started
    • Installation
      • Windows
  • Modules
    • Overview
    • AuthN
    • OATH
      • OathSwEnrollment
        • Overview
        • Module parameters
      • OathHwEnrollment
        • Overview
        • Module parameters
      • OathValidation
        • Overview
        • Module parameters
    • Passkey
      • Overview
      • WebAuthnEnrollment
        • Overview
        • Module parameters
      • WebAuthnValidation
        • Overview
        • Module parameters
          • Public Key Credential Request Options (credential_request_options)
    • TokenAdminApi
      • Overview
      • Module parameters
      • HTTP API
    • TokensDb
      • Overview
      • General parameters
      • OATH Software (oathsw)
      • OATH Hardware (oathhw)
      • Passkey (webauthn)
        • Public Key Credential Creation Options (credential_creation_options)
    • Other modules
  • Operations
    • Database
      • Connect to database
      • Operate
      • Troubleshoot
    • Troubleshooting
      • Extended logging
    • CEF logging
    • PSKC File Import
  • Token devices
    • OATH mobile apps
  • Installation
    • Using a container
    • Windows
    • Unix
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  • Troubleshoot
  • Manage database lock
  1. Operations
  2. Database

Troubleshoot

Troubleshoot

Manage database lock

If the system shuts down before the database management system has finished, the lock will remain, and prevent the system from starting up again. In this case, the system administrator needs to log into the database and remove the lock manually, before the system can start.

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