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3.1.0 Enrollment
3.1.0 Enrollment
  • THE SERVICE
    • Overview
    • About this release
      • Release notes
      • Breaking changes
    • Get started
    • Installation
      • Container
      • Linux
      • Windows
  • Modules
    • Overview
    • AuthN
    • Enrollment
      • Overview
      • Properties
      • OATH Software Token
        • Overview
        • Properties
      • OATH Hardware Token
        • Overview
        • Properties
      • Passkey
        • Overview
        • Properties
      • Fortified ID mobile
        • Overview
        • Properties
    • TokenAdminApi
      • Overview
      • Properties
      • HTTP API
    • TokensDb
      • Overview
      • Properties
      • OATH Software (oathsw)
      • OATH Hardware (oathhw)
      • Passkey (webauthn)
        • Public Key Credential Creation Options (credential_creation_options)
    • Other modules
  • Operations
    • Database
      • Connect to database
      • Operate
      • Troubleshoot
    • Troubleshooting
      • Extended logging
    • CEF logging
    • PSKC File Import
  • Token devices
    • OATH mobile apps
  • Installation
    • Using a container
    • Windows
    • Unix
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  • Troubleshoot
  • Manage database lock
  1. Operations
  2. Database

Troubleshoot

Troubleshoot

Manage database lock

If the system shuts down before the database management system has finished, the lock will remain, and prevent the system from starting up again. In this case, the system administrator needs to log into the database and remove the lock manually, before the system can start.

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