# Overview

Documentation owner: product `control`; documentation version: `1.3.0`.
Source: `content/products/control/1.3.0/README.md` at commit `eaf7a020437971baeee95e87eaf963636040ac71`.

Fortified ID Control helps organizations **digitalize business processes** that would otherwise be handled manually. Instead of relying on emails, spreadsheets, separate admin tools, and repeated support tasks, organizations can build controlled flows for requests, approvals, automation, and follow-up actions in one place.

This makes it possible to **replace manual routines** with structured and traceable processes, **improve efficiency** for both IT and business users, and **reduce operational cost** over time. It can also **improve security** by reducing the human factor in sensitive tasks and by introducing controlled **request-and-approve flows** before access is granted or changes are applied.

Control is used to build and operate digital process flows, self-service experiences, and automation across connected systems. For practical examples of what the product is capable of, see [Common Use Cases](/products/control/common-use-cases/).

## Why Fortified ID Control?

* Digitalizes business processes that are otherwise handled manually
* Replaces manual routines with structured and repeatable workflows
* Improves efficiency for both business users and IT
* Lowers cost by reducing administrative overhead and support effort
* Improves security through controlled workflows, approvals, and reduced human error

## Key components in Control

| Column 1 | Column 2 |
| --- | --- |
| **Pipes** / Workflow logic, automation, and integrations | [pipes](/products/control/key-components/pipes/) |
| **Forms** / Interactive flows, steps, and controls | [forms](/products/control/key-components/forms/) |
| **API** / Exposing controlled endpoints to other systems | [api](/products/control/key-components/api/) |
| **Schedules** / Recurring background jobs | [schedules](/products/control/key-components/schedules/) |

## Where to go next

| Column 1 | Column 2 |
| --- | --- |
| **Getting Started** / The first steps after choosing Control | [get-started](/products/control/get-started/) |
| **Common Use Cases** / Business-oriented and hands-on examples | [common-use-cases](/products/control/common-use-cases/) |
| **Key components** / The main building blocks | [key-components](/products/control/key-components/) |
| **Management Center** / Product-level management and Control-specific configuration | [management-ui](/products/control/management-ui/) |
| **Configuration reference** / Runtime module details | [configuration-reference](/products/control/configuration-reference/) |